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Unlocking the Hidden Wealth of Your Dental Practice: Four Keys to Success

TITLE:  Unlocking the Hidden Wealth of Your Dental Practice: Four Keys to Success

COURSE FEE:  Complimentary Access

CREDITS: This continuing education activity is designated for 1 credit

DURATION: 60 minutes

AGD PACE SUBJECT CODE:  550

CE SUPPORTER:  Curve Dental

MODE: Electronically Mediated | On Demand CE Webinar | Recorded August 26, 2024 | Review August 26, 2025

SPEAKER:  Cassie Tallon, CEO; The Fractional Match

AUDIENCE: Dentists, Dental Hygienists, Dental Administrators, Dental Therapists, Dental Assistants

TECHNOLOGY REQUIRED:  Mobile device, laptop or desktop with internet connection | Google Chrome Browser

INSTRUCTIONS: 

  1. Watch the above recorded lecture. Do not fast forward, you may pause and resume at your own pace.

  2. HANDOUT: Tap Here to download

  3. QUIZ: Tap Here to complete a brief quiz for CE credit

  4. Request assistance with CE credit HERE

  5. CE credit verification will be sent to you from Dental CE Academy, ondemandce@dentalcenow.com within 15 minutes of quiz completion. Verify the email you entered is correct. Be sure to check spam/junk/promotions folder

COURSE SUMMARY: "Unlocking the Hidden Wealth of Your Dental Practice: Four Keys to Success" is a comprehensive CE course designed to help dental professionals enhance their practice. The course begins with exploring the impact of accessibility, focusing on patient interactions, practice hours, online scheduling, and patient engagement. It then delves into enhancing the patient experience by examining greeting practices, first impressions, intake processes, and compassionate interactions.

Participants will also learn strategies to maximize the value of each patient visit, including optimizing visit structure, ensuring diagnostic accuracy, and streamlining treatment plans and financial processes. The course concludes with a focus on retention, covering scheduling recare appointments, managing pending treatments, and maintaining comprehensive patient information. By addressing these key areas, dental professionals will uncover hidden opportunities to improve their practice's profitability and patient satisfaction.

LEARNING OBJECTIVES: 

1. Analyze Patient Accessibility:
Participants will evaluate and improve their practice's accessibility by analyzing patient interactions, practice hours, online scheduling options, and engagement strategies for ongoing care and treatment plan reminders.

2. Enhance Patient Experience:
Participants will develop and implement strategies to enhance the patient experience by refining greeting practices, managing first impressions, setting accurate expectations during the intake process, and ensuring compassionate and sincere patient interactions.

3. Optimize Per Patient Visit Value:
Participants will learn to optimize visit structures for efficiency, establish diagnostic accuracy, streamline treatment plans and financial processes, and offer accessible financing options to maximize the value of each patient visit.

4. Implement Effective Retention Strategies:
Participants will create and apply effective retention strategies by scheduling recare appointments during current visits, managing pending treatments, maintaining comprehensive patient information, and implementing patient collection processes to ensure ongoing patient care and financial health.

5. Integrate Operational Efficiencies:
Participants will integrate operational efficiencies into their practice by assessing and improving workflows, enhancing patient communication, and streamlining administrative tasks to uncover hidden opportunities for increased profitability and patient satisfaction.

Headshot (2) - Cassie Tallon.jpg

Cassie Tallon, CEO

The Fractional Match on Behalf of Curve Dental

Cassie Tallon is an expert integrator and renowned operational leader in healthcare with over 20 years of industry experience in marketing and operations. She specializes in optimizing internal workflows for Dental Service Organizations (DSOs) and achieves operational synergy through strategic integrations and partnership management. As the Practice Manager at Branson Dental Center, she oversaw 30+ employees and drove a 189% production growth, leading to a highly profitable acquisition. Cassie is a renowned speaker on strategic operational efficiencies in the dental industry and has a profound understanding of operational and marketing dynamics. Her ability to drive growth through strategic integrations and her expertise in marketing make her a highly sought-after leader in the dental industry.

DISCLOSURE OF SPEAKER AND FACULTY COMMERCIAL RELATIONSHIPS:  According to Dental CE Academy's Conflict of Interest and Disclosure Policy, faculty and speakers for any course are expected to disclose any economic support, personal interests, or potential bias that may be perceived as creating a conflict related to the material being presented. Disclosure statements are printed in each course description and announced by moderators or individual speakers at the beginning of each presentation. This policy is intended to alert the audience to any potential bias or conflict so that participants may form their own judgments about the material being presented.

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CONFLICT OF INTEREST AND FINANCIAL DISCLOSURE: This course is sponsored by Curve Dental. The speaker, Cassie Tallon, declares a financial relationship with Curve Dental.  For written documentation you may contact support@dentalcenow.com.

 

DENTAL CE ACADEMY DISCLOSURE: The views expressed and opinions and materials presented during these live and recorded presentations represent the personal views and opinions of the individual speaker and do not necessarily represent the views and opinions of Dental CE Academy.  Dental CE Academy assumes no responsibility for the content of the presentations made by the individual speakers. Any suggested protocols for treatment, materials, or services may be based up on the speakers' own clinican experience and should not be construed as Dental CE Academy recommended or endorsed. Selected presentations may include exploratory research or experimental procedures and are intended for informational purposes that may lead to new interest and scientific breakthroughs in the fields of dentistry.  Dental CE Academy appreciates its educators who share their knowledge and expertise. This level of dedication to dentistry allows our profession to expand and thrive and provokes necessary discussion and understanding. 

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